SUPPORT / VCI-300

TROUBLE SHOOTING
  The following suggestions may help you if you are experiencing poor performance with ITCH. For more troubleshooting help visit@http://www.serato.com/itch
  • Check for updates using the gCHECK FOR UPDATESh button or by visiting http://www.serato.com/itch/
  • Close other open programs
  • Disable blue tooth
  • Disable antivirus software
  • Increase the USB buffer size
  • Unplug other USB devices
  • Run your laptop connected to power
  • Run the VCI-300 on a power supply

VCI-300 HELP
  Q. LED of VCI-300 does not light
A. USB cable connected ? Is the power switch ON ?

Q. I want to adjust the sensitivity of the Jog wheel.
A. Please check this page. http://ci.vestax.com/en/topics/detail.php?id=10

Q. ITCH freezes when the Jog wheel is rotated..
A. Please check this page. http://www.vestax.com/v/info/newsevent/detail.php?id=83

Q. All sound output is small.
A. Check the setting of the,
@- gTrimh Knob
@- gTHRUh switch (OFF) ?

ITCH HELP

Q. How to set BPM to Tracks ?
A. Load Track to Deck. ?Click "TAP". Please push "ENTER"key to set BPM.

Q. How to delete the Crates ?
A. The Crates is selected , and push "Control" key + "Delete" key.

Q. Whatfs the best latency setting?
A. ITCH enables the DJ to set the latency rate to their preference.
To change the setting, open gsetuph, and enter a new value to the gusb buffer size (latency)h in the PlayBack tab.

Recommended settings:
-512`1024 for when playing in a club
-128`256 for scratching and juggling

Be aware that setting between 128`256 will increase CPU usage.

¦Latency is the time lag that occurs between when the device is operated and when the sound is actually outputted. Latency will decrease by setting the buffer size to a smaller value, but will use more CPU.

Q. How can I make the album artwork displayed in iTunes appear in ITCH?
A. The album artwork you see in iTunes are saved separately and linked together to appear in iTunes, which is why it doesnft appear in ITCH. Follow the steps below to make them appear.

<How to save album artwork to files>
1. Use iTunes to get an artwork
2. Select the track you want to save the artwork to in iTunes, the artwork will appear in the artwork window.
3. Right click the artwork (Ctrl +click) and select gcopyh
4. Right click the artwork one more time (Ctrl + click) and select gpasteh
5. The artwork will be pasted and saved to the audio file.
6. Close iTunes and load the track to ITCH and check if the artwork appears.

¦If youfre saving artwork of the same album to a number of tracks (or the whole album), select and paste all together.

The data size of audio files will be bigger when saved with album artwork.

iTunes is a trademark of Apple Inc.